The Beauty Capsule - Reinventing How Consumers Discover Beauty

The Beauty Capsule is an automated sampling kiosk that delivers curated beauty, skincare, and fragrance samples directly into the hands of shoppers at America’s busiest malls.
In partnership with leading mall developers around the US, the Beauty Capsule is being deployed across top high-traffic malls nationwide, creating a new, data-driven channel for beauty brands to reach consumers at the moment of retail inspiration.
Advertisement for The Beauty Capsule, featuring a woman holding makeup brushes and a vending machine labeled 'The Beauty Capsule' offering free samples.

How It Works

Four people standing in front of a black vending machine in a shopping mall labeled 'The Beauty Capsule' offering free cosmetic samples.

1. Explore & Select

Shoppers browse 10–15 featured products and choose up to four free samples that match their interests.

2. Instant Sampling

After first-party data is collected, the selected samples are instantly dispensed from the kiosk — no waiting, no shipping.

3. Seamless Conversion

Each sample includes a digital offer or QR code that guides shoppers to purchase the full-size product in-store or online.

For Brands

Each participating brand receives access to a real-time analytics dashboard that tracks:

Samples dispensed realtime conversion rates
Consumer engagement
Product reviews
Redemption and conversion performance

Discover how IEM can unlock your brand’s next growth channel.