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Privacy Policy
IEM Retail, LLC
Last Updated: October 2026
IEM Retail, LLC (“IEM,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us through our services.
For information specific to our SMS program — including opt-in, opt-out, and messaging details — please see our SMS Consent & Opt-In page at iemmedia.com/sms.
Information We May Collect
Personal Information
- Name
- Phone number
- Account or authorization-related details you voluntarily provide
Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data and interaction logs
How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Send account-related and authorization communications
- Respond to inquiries and customer support requests
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
- Generate aggregated, anonymized insights about product and experience performance
Sharing of Information
We do not sell your personal information; we may share your mobile number or personally identifiable information with third parties for their marketing purposes.
We may share information only:
- With service providers who help us operate our business
- To comply with legal obligations or enforce our rights
- In connection with a business transfer, merger, or acquisition
- For extended marketing purposes
- In aggregated and anonymized format to generate insights and reports that may be shared with or licensed to third-party partners
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Choices & Data Deletion
You may opt out of marketing communications at any time, or request access to, correction of, or deletion of your personal information by contacting us at privacy@iem.media. We will confirm deletion of your records within 30 days.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page. Continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
IEM Retail, LLC
Email: privacy@iem.media
Website: iem.media
